YouTube

YouTube Shopping lets content creators share products directly with their audience through the app. Cafe24 – a Korean e-commerce platform connected with YouTube Shopping – wanted to refresh their illustration system, guiding users through the frontend and backend process. So that’s where we came in!

09 Intro You Tube Shopping
07 Introducing You Tube Shopping
02 Activate Messaging

Working together with the YouTube team, we created 35 illustrations (four of which are animated) to help explain different features and make the YouTube Shopping experience easier and more fun.

08 Intro You Tube Shopping
03 Verify Your Identity
10 Intro You Tube Shopping

Our brief for the updated illustrations was to make them easily understandable but with a playful edge. We spent a good amount of time on the concepting for this – portraying complex ideas like security in payments in ways that are instantly readable, charming and within the illustration system, takes a bit of thought.

04 Edi Bot v05
11 Pay Intro v06
11 pay Intro v09

A big part of the brief to take into consideration was including elements of YouTube’s UI. Things like phones, shopping bags, cards, products, shopfronts and tags have these instantly recognisable features, to keep everything consistent and on-brand.

06 Import From Marketplace
05 Business Registration
11 Cafe24 Shopping Pay Intro Illustrations

We devised different characters for different tasks, systematising the sketches and making a rule set that could be implemented into broader contexts. In essence this project was about setting up a reduced illustration system. Showing a diverse range of characters through hair, faces and shoes. Big eyes, no nose, a body that's all legs. Simplicity often hits the nail on the head!

An illustration in situ

Working with Animade was an absolute delight! Their team brought an incredible level of creativity and organization to every step of the process, making collaboration seamless and inspiring. 

The fun, engaging illustrations they crafted perfectly captured the spirit of our mission—helping merchants understand the powerful tools available to manage their ecommerce shops on YouTube, all while adding a sense of joy and delight. 

Their attention to detail, thoughtful storytelling, and ability to bring complex ideas to life in an approachable way made the experience truly exceptional. We couldn’t have asked for a better creative partner!

Kim Nguyen, YouTube

Services

Style exploration, Development, Concepting, Artworking, Creative direction and Production

Deliverables

35 x Illustrations (small, medium and large)
3 x Animated illustrations

Credits

Client

YouTube

Executive Creative Director

Mike Davies

Design & Animation

Robert Duncan

Animation

Stewart Harvey, Dev Joshi, Ryan Bird

Executive Producer

Jen Judd

Production

Flo Layer, Meg Shipton, Joe Murphy

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