YouTube Shopping lets content creators share products directly with their audience through the app. Cafe24 – a Korean e-commerce platform connected with YouTube Shopping – wanted to refresh their illustration system, guiding users through the frontend and backend process. So that’s where we came in!
Working together with the YouTube team, we created 35 illustrations (four of which are animated) to help explain different features and make the YouTube Shopping experience easier and more fun.
Our brief for the updated illustrations was to make them easily understandable but with a playful edge. We spent a good amount of time on the concepting for this – portraying complex ideas like security in payments in ways that are instantly readable, charming and within the illustration system, takes a bit of thought.
A big part of the brief to take into consideration was including elements of YouTube’s UI. Things like phones, shopping bags, cards, products, shopfronts and tags have these instantly recognisable features, to keep everything consistent and on-brand.
We devised different characters for different tasks, systematising the sketches and making a rule set that could be implemented into broader contexts. In essence this project was about setting up a reduced illustration system. Showing a diverse range of characters through hair, faces and shoes. Big eyes, no nose, a body that's all legs. Simplicity often hits the nail on the head!
An illustration in situ
Working with Animade was an absolute delight! Their team brought an incredible level of creativity and organization to every step of the process, making collaboration seamless and inspiring.
The fun, engaging illustrations they crafted perfectly captured the spirit of our mission—helping merchants understand the powerful tools available to manage their ecommerce shops on YouTube, all while adding a sense of joy and delight.
Their attention to detail, thoughtful storytelling, and ability to bring complex ideas to life in an approachable way made the experience truly exceptional. We couldn’t have asked for a better creative partner!
Kim Nguyen, YouTube
Style exploration, Development, Concepting, Artworking, Creative direction and Production
35 x Illustrations (small, medium and large)
3 x Animated illustrations
Client
YouTube
Executive Creative Director
Mike Davies
Design & Animation
Robert Duncan
Animation
Stewart Harvey, Dev Joshi, Ryan Bird
Executive Producer
Jen Judd
Production
Flo Layer, Meg Shipton, Joe Murphy
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